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Maintenance Form

Submit your maintenance request

 

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Now enter your maintenance.


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NUMBER MAINTENANCE DESCRIPTION

Consult Maintenance

Enter your Maintenance number to find out its status.

 

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Maintenance Status

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Maintencance Status

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Informe del Mantenimiento


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Help Maintenance

If you need help with your application, you can write to us or contact us at :

 

Frequently Asked Questions

What do I need to submit a maintenance request?

You must be the property owner or someone in charge of your property with sufficient authority to submit an application. Upon submission of the application, the property owner will be notified immediately and will need to approve an inspection of their property by one of our supervisors.

How do I submit an URGENT request?

URGENT requests are reserved for specific incidents that disrupt basic services to your property, such as power outages or water leaks, which can also cause problems for your neighbors.

How are inspections and work coordinated?

Inspections and work are coordinated with the entity responsible for honoring your warranty. Once coordinated with them, we will validate the inspection and work dates, which we will ask you about once everything is fully coordinated.

How do I check the status of my ticket?

You must go here and enter your ticket number, then press the check button.

Maintenance Request Submitted

Dear collaborator, we will contact you within the next 48 hours to coordinate your maintenance request.





Thank you for choosing our services.

Sincerely, Marketplace

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